Connecting Families Initiative
The Connecting Families Initiative (CFI) is a Government of Canada program that provides more affordable Internet services to eligible Canadians.
What is the Connecting Families Initiative?
CFI (Connecting Families Initiative), a Government of Canada program, helps low-income Canadian families and seniors access affordable high-speed internet, reducing the digital divide and enabling all families to benefit from internet connectivity.
To be eligible for the Connecting Families Initiative, households must have received an invitation letter from the Government of Canada, containing a unique access code. Eligibility is based on household income and qualifications for the Canada Child Benefit (CCB) or Guaranteed Income Supplement (GIS), evaluated annually. If you’ve received this letter, you can participate in the CFI and access its benefits.
Did you receive a letter?
If you have received an invitation letter confirming you are eligible, please sign up in the connecting families initiative registration portal.
For support, please contact YWCA at 1 833-206-0599
or submit a ticket to the CFI Tech Support.
For general questions, please call ISED at 1 800-328-6189 (Voice) - 1 866 694-8389 (TTY)
or visit the Government of Canada FAQ’s page.
Thank you to the Internet Service Providers (ISPs) that provide reduced-cost internet for partipants of the Connecting Faimilies Initiative.
.avif)
You may also be eligible for a low-cost electronic device
Canadians eligible for the Connecting Families Initiative (CFI) can get a discounted refurbished digital device through the Computers for Schools Plus (CFS+) program, while supplies last. Available devices include laptops, computers, tablets, electronic accessories, and more. Availability varies depending on region and affiliate organization.
Once registered in the Connecting Families Portal with your unique code, you'll be prompted to order a device if available in your region.
Frequently asked questions
Not at the moment. Households must have received a letter from the Government of Canada with an access code in order to sign up for the initiative. Recipients of a letter have been evaluated on an annual basis of their eligibility based on household income and their CCB or GIS benefits.
Eligible Canadian’s can apply for $10/$20 per month plan. For more information, visit: https://ised-isde.canada.ca/site/connecting-families/en/low-cost-plans
- Received the CFI letter from the government of Canada
- Registered on www.cf-fb.ca
- Have an optic fiber connection from the ISP to your house
If the Internet Service Providers (ISP) give us a list of locations that they service for the CFI program. If they do not show up when you register, then they are not offering the CFI plan in your area.
Check out detailled information on the invitation letter, visit the Connecting Families Initiative - Invitation letter page.
Please submit a ticket to the Connecting Families Tech Support team.
Please submit a ticket to the Connecting Families Tech Support team.